Frequently Asked Questions
General
No. A 70+ strong army of illegal immigrants work long arduous shifts on a giant treadmill to keep our popular service running smoothly all year round (OASlave™).
Security is a big feature on Oasiz, and to that end, all passwords are encrypted when you register.
This means that we cannot email your password to you as we hold no record of your 'uncrypted' password.
You can however, apply to have your password reset.
To do this, click on the Lost Password link found on the log in page, further instruction is available from there.
Yes! Oasiz is a completely non-profit, privately funded organization, therefore we welcome any help with running costs.
To make a one-off donation or to set up a regular payment, click on the Fundraising link found on all pages, further instruction is available from there.
We are always keen to hear from enthusiastic individuals who are interested in becoming part of our growing team.
For further information, including eligibility criteria, click one one of the following links:
Internet Explorer 7.0
1. Click "Tools," then "Delete Browsing History."
2. In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
3. In the "Cookies" section, click on "Delete Cookies" and select "Yes."
4. Click "Close."
5. "Quit" the browser.
Internet Explorer 8.0
1. On the Internet Explorer Tools menu, click "Internet Options."
2. The Internet Options box should open to the "General" tab.
3. On the "General" tab, in the Temporary Internet Files section, click the "Delete Files" button.
4. From the same tab, select "Delete Cookies."
5. Click "Close" and restart the browser.
Safari 3.0
1. Open Safari.
2. Select "Empty Cache."
3. Click "Empty" on the "Are you sure?" message.
4. Select "Preferences," then the "Security" tab, "Show Cookies," "Remove All."
Firefox 2.0 for PCs
1. Click "Tools" and select "Options."
2. Click the privacy icon.
3. In the cookies section, click "Show Cookies" and then "Remove All Cookies."
4. In the "Private Data" section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK."
5. Click on the "Clear Now" link.
6. "Quit" the browser.
Firefox 2.0 for Macs
1. Click "Tools" and select "Clear Private Data"
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
Firefox 3.0 for PCs
1. Click "Tools" and select "Clear Private Data."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
Firefox 3.0 for Macs
1. Click "Tools" and select "Clear Private Data."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
Google Chrome
1. Click "Tools" ("spanner" button, top right) and select "Clear browsing data..."
2. Make sure that "Empty the cache" and "Delete cookies" are selected.
3. Make sure that "Clear data from this period:" is set to "Everything".
4. Click on "Clear Browsing Data".
5. Exit and relaunch browser.
Community Forum
It is likely that the content of your contribution violated our Terms of Use.
Forum administrators reserve the right to remove any post(s) without notice, but in most cases will provide a reason why via the PM system or email.
You can refer to our Terms of Use, for further information.
Chat Service
Oasiz-created chat rooms are created and maintained by Oasiz.
Most Oasiz-created chat rooms are persistent and public - that is, they exist even when no-one is in them and are available for anyone to join.
Often, Oasiz chats are monitored chats with Oasiz hosts participating in the chat room.
User-created chat rooms are created directly by our members.
They can be either public rooms listed in our category lists or private, unlisted rooms for the exclusive use of the creator and their friends or relatives.
Apart from persistent user-created rooms (subscription only), all user-created rooms are dynamic, meaning they exist only as long as at least one person is in them. When the last person leaves a user-created chat, the chat room no longer exists.
The creator of the chat room is responsible for the behaviour of the participants in the chat room.
There are several things you can do if someone in a chat is annoying or harassing you, or otherwise making your chat experience unpleasant:
- Use the Ignore feature by right clicking on the users name and selecting "Ignore". When you ignore someone, the messages they send will not appear in your conversation pane, nor will that person be able to "whisper" to you.
- Ask the chat host to kick the person out of the chat. You can either send your request for all to see or "whisper" it to the host directly.
- Should both of the above solutions fail, contact the Chat Manager and report the offender. Before reporting an offense, ensure all evidence/documentation (screenshots/chat-logs etc) is readily available as this may be requested by the chat Guide. Note: Oasiz-created chats only (more information).
There are two reasons why you could be banned from our chat service:
- You have violated our Terms of Use. Bans usually last no longer than 7 days unless a serious violation has occurred which may result in a permanent ban.
- A user with the same (or very similar) IP address/hostmask has been banned from our service which unfortunately has affected you. Should this be the case, please contact chat.manager@oasiz.net.
To have a persistent channel on our chat service:
- Ensure you have a valid VIP Membership.
- Create your chat room (you must be the founder of the chat room in order to make it persistent).
- When inside your chat room (with Owner status) type "/manage" (no quotes) to bring up the Channel Management panel.
- Navigate to the "Advanced" tab and tick the "+P Persistent" option.
- Click "Save".